How Do I Track My Order?

Updated June 2026 • 2-minute read
Once your order has shipped, you can track its progress using the tracking information provided by Artbeat Studios.
Tracking allows you to monitor your shipment as it moves through the carrier's network and provides the most up-to-date delivery information available.

Quick Answer

You can track your order using:

• Your shipping confirmation email
• Your Artbeat Studios account
• The tracking number provided by the carrier

Tracking information becomes available after your order has completed production and has been shipped.

Option 1: Check Your Shipping Confirmation Email

When your order ships, you'll receive a shipping confirmation email.
This email typically includes:

• Carrier information
• Tracking number
• Tracking link

Simply click the tracking link or enter the tracking number on the carrier's website to view shipment progress.

Option 2: Log Into Your Artbeat Account

If you created an account during checkout:

Step 1

Log in to your Artbeat Studios account.

Step 2

Navigate to:
Account → Order History

Step 3

Select the order you wish to track.
If tracking is available, it will appear within your order details.

What If I Haven't Received Tracking Information?

If you have not received a shipping confirmation email:
Your order may still be in production.
Remember:
Production time and shipping time are separate.
Tracking information is generally provided after production has been completed and the package has been transferred to the carrier.

Why Isn't My Tracking Number Updating?

This is one of the most common questions we receive.
Tracking updates may occasionally be delayed because:

• The carrier has not yet scanned the package
• The shipment is awaiting pickup
• The package is in transit between facilities
• Carrier systems are experiencing delays

In most cases, tracking updates appear shortly after the first carrier scan.

Large Artwork & Freight Shipments

Some oversized artwork may ship using specialized freight services rather than standard parcel carriers.
For freight shipments:

• Delivery appointments may be required
• Transit updates may appear differently
• Additional communication from the carrier may be necessary

If your order ships via freight, our team will provide any relevant shipping information.

Common Misconceptions

Tracking should be available immediately after ordering.

Tracking information is usually generated after production has been completed and the shipment has been prepared.

My order isn't moving because tracking hasn't updated.

Tracking systems occasionally experience delays. A temporary lack of updates does not necessarily indicate a problem with the shipment.

Production time is included in tracking.

Tracking begins once the carrier receives the package. It does not reflect time spent in production.

Need Help?

If you believe your order should have shipped but you cannot locate tracking information, please contact our support team and provide:

• Your order number
• Name on the order
• Email address used during checkout

We'll be happy to help locate your shipment and provide the latest available information.

Updated on: 07/17/2026