Question 1

What Print Material Should I Choose?

Accepted Answer

Choosing the Right Print Material

Updated June 2026 • 5-minute read

Selecting the right print material is one of the most important decisions you'll make when displaying your artwork or photography. The material you choose affects everything from color and detail to texture, durability, and the overall impression the finished piece creates.

While many customers ask which material is "best," the reality is that each material has unique strengths. The right choice depends on the artwork itself, where it will be displayed, and the experience you want to create.

Quick Answer

If you're looking for a starting point:

HD Metal Prints are ideal for vibrant photography, modern interiors, and long-lasting durability.
HD Acrylic Prints offer exceptional depth, richness, and a premium gallery-style presentation.
Canvas Prints provide a timeless, textured look that works well in warm and traditional spaces.
Fine Art Paper Prints are best for collectors, artists, photographers, and custom framing. There is no universal best option. The best material is the one that complements the artwork and the environment where it will be displayed.

Need personalized guidance?
Book a free 30-minute consultation with our team to discuss your image, print options, sizing, finishes, file preparation, or any other questions about your project.

Book Your Free Consultation

Quick Comparison

| Material |

Question 2

Float Mount Sizes & Print Size Range

Accepted Answer

What Float Mount Is Available for My HD Metal Print?

Updated July 2026 • 3 minute read

A Float Mount allows an HD Metal Print to sit away from the wall, creating a clean, frameless appearance and the illusion that the artwork is floating.

Float Mounts are available for qualifying HD Metal Prints in any finish.

Quick Answer

Float Mounts are available for HD Metal Prints between 8" × 8" and 20" × 30".

The mount size is selected automatically according to the dimensions of your print.

Which Products Qualify?

Float Mounts are available for all finishes of HD Metal (White Gloss, White Satin, etc.)

The print must fall within the supported size range of 8" × 8" through 20" × 30".

Float Mount Sizes

Float Mounts are produced in three sizes.

| Mount Size | Compatible Print Sizes | | ---- | | Small | Prints from 8" × 8" through 12" × 18" | | Medium | Prints larger than 12" × 18" and smaller than 20" × 30" | | Large | 20" × 30" prints |

How Is the Mount Size Selected?

You do not need to choose between Small, Medium, and Large when placing your order.

Our system assigns the appropriate mount according to the dimensions of your HD Metal Print.

For example:

A 12" × 18" print receives a Small Float Mount
A 16" × 24" print receives a Medium Float Mount
A 20" × 30" print receives a Large Float Mount

Has the Small Float Mount Changed?

Yes.

We recently updated the style of Float Mount used on smaller HD Metal Prints

Question 3

How Long Does Shipping Take?

Accepted Answer

How Long Does Shipping Take?

Updated June 2026 • 3-minute read

Once your artwork has completed production, it is carefully packaged and shipped from our facility in Santa Ana, California. Shipping times vary depending on your location, package size, shipping method selected, and carrier performance.

Quick Answer

Most orders arrive within: 1–5 business days after shipment Shipping time begins once production is complete and your order has left our facility. Production time and shipping time are separate estimates.

Where Do Orders Ship From?

All orders are shipped from: Santa Ana, California Transit times will vary depending on how far the shipment must travel from our production facility.

Production Time vs Shipping Time

One of the most common sources of confusion is the difference between production and shipping.

Production Time

Production time is the time required to create your order. Examples include:

Printing
Finishing
Framing
Quality inspection
Packaging

Shipping Time

Shipping time begins after production has been completed and the package has been transferred to the carrier.

Example Timeline

If an HD Metal Print requires: 5–7 business days production and shipping requires: 1–5 business days transit the total timeline may be approximately: 6–12 business days from order to delivery Actual timelines may vary depending on location, product type, and carrier performance.

How Will I Know My Order Has Shipped?

O

Question 4

How Long Does Production Take?

Accepted Answer

How Long Does Production Take?

Updated June 2026 • 3-minute read

Every print at Artbeat Studios is handcrafted to order. Unlike mass-production facilities, we do not pull products from inventory shelves. Each order is produced specifically for your artwork, custom size, and finishing selections. Because every print is made to order, production times vary by product type and finishing options.

Quick Answer

Estimated production times are: | Product | Production Time | | ---- | | HD Metal Prints | 5–7 Business Days | | HD Acrylic Prints | 9–12 Business Days | | Paper Prints | 2–4 Business Days | | Rolled Canvas Prints | 2–4 Business Days | | Stretched Canvas Prints | 7–10 Business Days | | Any Product with a Frame | 3-4 Additional Business Days |

Framed Prints

Frames require additional finishing time. Please allow: An additional 3–4 business days for framed orders.

What Counts as a Business Day?

Production times are measured in: Business Days This means:

Monday through Friday count as production days
Weekends do not count
Holidays do not count For example, an order placed on Friday may not begin processing until the next business day.

Why Does Production Take Time?

Every print is custom made specifically for your order. This includes:

Preparing your artwork
Custom cutting materials
Printing your image
Finishing and assembly
Quality inspection
Packaging We inspect every print for craftsmanship, color accuracy, and overall quality bef

Question 5

How to Choose the Right Print Size

Accepted Answer

How to Choose the Right Print Size

Updated June 2026 • 6-minute read

Choosing the right print size can have just as much impact as choosing the right image. A beautiful photograph displayed too small may feel lost on a wall, while an oversized piece can become a stunning focal point within a room. The goal is not simply to choose the largest print possible. The goal is to choose a size that complements the artwork, the space, and the viewing experience.

Quick Answer

If you're unsure where to start:

Small Spaces: 11"×14" to 16"×20"
Medium Spaces: 20"×30" to 24"×36"
Large Spaces: 30"×40" to 40"×60"
Statement Pieces: 40"×60" and larger When in doubt, most customers are happier sizing slightly larger rather than smaller.

Need personalized guidance?
Book a free 30-minute consultation with our team to discuss your image, print options, sizing, finishes, file preparation, or any other questions about your project.

Book Your Free Consultation

Start With the Wall, Not the Artwork

One of the most common mistakes is selecting a print size without considering the wall where it will be displayed. Before choosing a size, consider:

Wall dimensions
Furniture placement
Viewing distance
Room purpose
Available lighting The artwork should feel proportional to the space around it.

Artwork Above Furniture

A useful guideline is: **Artwork should occupy approximately 60–75% of the width of the f

Question 6

What If My Artwork Arrives Damaged?

Accepted Answer

What If My Artwork Arrives Damaged?

Updated June 2026 • 3-minute read

At Artbeat Studios, every order is carefully inspected, packaged, and prepared for shipment. While damage during transit is uncommon, we understand that shipping carriers occasionally experience issues beyond our control. If there is a problem with your order, we're here to help.

Quick Answer

If your artwork arrives damaged or there is an issue with your order: Contact us within 30 days of delivery. You can reach our team through:

Email: support@artbeatstudios.com
Website chat
Phone: (949) 250-4117 Our team will review the issue and work with you to determine the appropriate resolution.

What Should I Do If My Order Arrives Damaged?

If you notice damage to your artwork or packaging:

Step 1

Inspect the artwork carefully. Look for:

Cracks
Chips
Dents
Delamination
Structural damage
Shipping damage

Step 2

Take clear photographs of:

The damaged area
The overall product
The packaging (if applicable) Photos help our team evaluate the issue and expedite the resolution process.

Step 3

Contact Artbeat Studios within 30 days of receiving your order. Our support team will review the situation and guide you through the next steps.

What Happens After I Contact Support?

Once we receive your information, our team will review the issue and determine the most appropriate solution. Depending on the circumstances, this may include:

R

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