Can I Change My Order?

Updated June 2026 • 4 minute read
We understand that sometimes you notice something you'd like to change after placing your order.
Whether it's a shipping address, image, size, or another order detail, we're happy to review your request and do everything we reasonably can to help.
Because every order at Artbeat Studios is custom made, the ability to make changes depends on how far your order has progressed in production.

Quick Answer

Yes— changes are possible if you contact us quickly.
If you need to make a change:

1. Call/Contact our Customer Support team as soon as possible using phone, chat, or email. Text messages may not be used for order cancellations or changes.

2. Have your order number available.

3. Tell us exactly what you'd like to change or cancel.

The sooner we hear from you, the more options we'll typically have.

What Can Be Changed?

Depending on your order status, we may be able to help with:

• Shipping address
• Uploaded image
• Print size
• Quantity
• Product selection
• Mounting option
• Frame selection
• Special instructions

We'll review your request and let you know what options are available.

When Can Changes No Longer Be Made?

Once production has begun, certain changes may no longer be possible.
This is because every order is custom manufactured specifically for you.
For example, once printing or fabrication has begun, changing the image, size, or product may require starting the order over.
If a requested change cannot be accommodated, our team will explain why and discuss any available options.

Need to Change Your Shipping Address?

If you entered the wrong shipping address, contact us immediately.
If your order has not yet shipped, we may be able to update the delivery address.
Once an order has been shipped, address changes are subject to the carrier's policies and may not always be possible.

Can I Change My Photo?

Often, yes—if production has not yet started.
If you've uploaded the wrong image or need to send an updated version, contact us as soon as possible.
Please include:

• Your order number
• The replacement image (via email at support@artbeatstudios.com)
• A brief explanation of the requested change

Can I Change the Size or Product?

Possibly.
If production has not yet begun, we may be able to adjust:

• Print size
• Material
• Finish
• Mounting option
• Frame selection

Once manufacturing has started, these changes may no longer be available. Changes may result in a difference owed or refunded.

Can I Add Items to an Existing Order?

In some cases, yes.
If your original order has not yet entered production, we may be able to combine additional items or make adjustments.

Common Misconceptions

I can make changes at any time.

Because every order is custom made, changes become more limited as production progresses.

My shipping address can always be updated after shipment.

Once a package has been handed to the shipping carrier, address changes may be restricted or unavailable.

Changing my order will always delay production.

Not necessarily.
Some updates can be made quickly, while others may require restarting part of the production process. We'll let you know if your requested change affects your timeline.

Our Recommendation

Review your order carefully before completing checkout, especially your:

• Uploaded image
• Crop
• Product selection
• Size
• Mounting option
• Shipping address

If you do notice something that needs to be corrected, contact us as soon as possible. The earlier we receive your request, the more likely it is that we can accommodate the change.

Updated on: 07/17/2026