How Promo Codes Work

Updated June 2026 • 4 minute read
We love helping our customers save on their artwork. Throughout the year, Artbeat Studios offers promotions on select products and special events.
This guide explains how promo codes work, when they can be used, and why a discount may not apply during checkout.

Quick Answer

To use a promo code:

1. Add your products to your cart.

2. Proceed to checkout.

3. Enter your promo code in the Discount Code field.

4. Click Apply before completing your purchase.

If your code is valid and your order qualifies, your discount will be applied automatically.

Why Isn't My Promo Code Working?

There are several common reasons a discount code may not apply.

The Promotion Has Expired

Many promotions are available for a limited time.
If the promotion has ended, the code will no longer be valid.

The Product Isn't Eligible

Some promotions apply only to specific:

• Products
• Collections
• Sizes
• Materials

If your order contains products outside the promotion, the discount may not apply.

Minimum Purchase Requirements

Certain promotions require a minimum purchase amount before the discount becomes available.
If your cart doesn't meet the minimum value, the code may not work.

The Code Was Entered Incorrectly

Promo codes are not case-sensitive, but an extra space or incorrect spelling can prevent them from applying.
If possible, copy and paste the code directly from the promotional email or advertisement.

The Promotion Can't Be Combined

Some promotions cannot be combined with:

• Other discount codes
• Automatic discounts
• Special pricing
• Trade or reseller pricing

If another discount is already applied, your promo code may be rejected.

Can I Apply a Promo Code After Placing My Order?

We recommend applying your promo code during checkout before completing your purchase.
If you forgot to enter a valid promo code, please contact our customer support team as soon as possible.
When applicable, price adjustments may be made in accordance with our published return and pricing policies. Eligibility depends on the promotion, timing of the request, and the terms of the offer.

Can I Use More Than One Promo Code?

In most cases, only one promotional offer can be applied per order.
If multiple discounts are available, we recommend using the one that provides the greatest savings.

Do Promotions Apply to Previous Orders?

Promotions generally apply only to qualifying orders placed during the advertised promotional period.
If you have questions about a recent purchase, please contact our support team and we'll be happy to review your order.

Tips for Using Promo Codes

Before checking out:

• Confirm the promotion is still active.
• Review any product or collection exclusions.
• Make sure you've met any minimum purchase requirements.
• Apply the code before submitting your order.

Taking a moment to review your cart can help ensure your promotion is applied successfully.

Common Misconceptions

I can apply a promo code after my order has shipped.

Promotions are intended to be applied during checkout. If you forgot to use a valid code, contact us as soon as possible so we can review your request under our published policy.

Every product is eligible for every promotion.

Some sales are product-specific or have exclusions. Always review the promotion details for eligibility.

I can stack multiple promo codes.

Most promotions cannot be combined with other discounts or promotional offers.

Our Recommendation

If you're unsure whether a promotion applies to your order, contact us before placing your order. Our team is happy to help you understand current offers and make sure you're receiving the best available pricing for qualifying products.

Updated on: 07/17/2026